Before creating an account on Juniper.net, please check to make sure you don't already have an Account Activation email from Juniper Networks. All Cyphort Support Portal users as of February 1 should have received one by now.
For new team members - use the below:
Visit https://www.juniper.net/customers/support/ then select User Registration
Note that this may seem complicated but it's really pretty quick. Juniper is a large, publicly-held corporation (JNPR) and as such is subject to stringent export compliance and other obgligations.